If you are a Manager or Leader and have sometimes wondered why you don’t always get the performance and commitment that you want from the people who work for you, here is a checklist that might help.
If you recognize any of your behaviors under the BOSSING column, then these behaviors may be adding to the person’s unwillingness to perform or commit. Because nobody likes to be Bossed.
| Managing… | Bossing… |
|---|---|
| Gets work done with and through others | Directs or demands activities |
| Asks | Tells |
| Focus on ongoing process | Focus on today’s productivity |
| Negotiates | Orders |
| Reaching a goal is a series of action steps and behaviors which need to be negotiated and supported | Reaching a goal is a “result” |
| Work satisfaction and the integrity of the process and environment is the responsibility of management | Work satisfaction and the integrity of the process and environment is the responsibility of the employee |
| It is my responsibility to grow my people | It is my people’s responsibility to grow themselves |
| The environment is a result and reflection of my management style | The environment is a result and reflection of my people’s behavior |
| Feedback is objective and necessary | “They get to keep their job!” |
| Reinforces positive behavior | Criticizes discrepancies |
| Responsibly deals with non-performance immediately | Judges non-performance as lack of skills, commitment, motivation, or poor attitude |
© 2014 DCG Inc. www.btmgmt.net